31问:你如何丰富你目前就任的工作?
答:回想1993年时,我是一家电报和无线电公司的研究助理。正当我们取得飞速发展时,我们的价格分析员为了另一份好工作突然辞职了。在找人填补他位置的过程中,我协助完成了几个主要的项目。我常加班加点,并且努力学习,并使这个项目获得肯定。我因此而受到赞扬,并被告知我将纳入下次举办的价格小组。展示一项能不断地为你的工作增值的能力。有什么新的机会能挑战你的技能和智力?面试官想确信你不会对你的工作感到厌倦或对之不抱幻想。
Q: How could you enrich your current job?
A: When I was a research assistant for the cable and wireless company back in ninetythree, at a time when we were experiencing rapid growth, our pricing analyst abruptly resigned for a better job. During the search to fill his position, I volunteered to help out with one of the major government projects. I worked considerable overtime, studied on my own, and helped bring the project to conclusion. I was commended for my effort and was told I’d be in line for the next opening in the pricing group.
32问:你对你的成功如何解释?
答:我从来都不假定我的顾客满意我们的产品,所以我总是尽力跟踪每一位顾客。顾客对我们产品的质量和性能提供了很好的见解,顾客们同样也很赏识这种追踪调查,特别是有些事情处理不当的时候,你还有机会及时纠正。另外,我能传递信息给我们的设计和生产单位去帮它们改善工序和提高产量。说话要坦率但不能自大。提起一些别人对你工作能力或才华的评价。这个问题与“什么使你与众不同?”问法很相似。
Q: How do you explain your job successes?
A: I never assume our customers are satisfied with our product, so I do my best to follow up with every customer. This feedback has provided valuable insight into the quality and characteristics of our products. The customer, as well, always appreciates this followup, especially when something hasnt gone right and you still have the opportunity to correct it on a timely basis. In addition, I’m able to pass on information to our design and production units to help improve both process and product.
33问:和同领域里背景相似的人比较,你如何评价自己?
答:在全国所有的销售员队伍里我一直排在前10%。我为一家国有新闻刊物推销广告版面,我的顾客代表了全美国的主要大型广告代理。我总是喜欢把产品卖给广告代理执行部门的这种挑战,因为它们总是定一个高的标准,并且真正了解我们的产品。这充分地显示了我爱竞争的天性。我在我的出版公司和行业里一直都是的。诚恳而自信,但不要骄傲自大。为你的回答提供清楚、有说服力的理由。如果你在全国销售领域里排在前10%,那么这是提出来的好时机!
Q: Compared to others with a similar background in your field, how would you rate yourself?
A: I have been consistently ranked in the top 10 percent nationally for all salespeople in my field. I sell advertising space for a national news publication. My clients are primarily large and agencies that represent corporate in America. Ive always enjoyed the challenge of selling to advertisingagency executives because they always set high standards and really know our product well. This brings out the very best in my competitive nature, and Im consistently at the top, both within my publishing company and within the industry.
34问:你的写作能力有多强?
答:在我获得了工商管理硕士之后,我就真正集中精力进一步提高我的写作技巧。我参加过一个企业家培训班,其主要任务是拓展、拟写和不断改写一个非常复杂的商业计划。一个极好的回答,准备一个商业计划或类似的东西展示给招聘者看。在面试后把这份商业计划留下给招聘者。招聘者可能正在寻找一个有写作能力的人选,特别是需要大量写作的工种,如财政分析者或撰稿人。
Q: How good are your writing abilities?
A: I really concentrated on further developing my writing skills while I got my MBA. I took an entrepreneurial class in which the chief assignment was developing, writing, and continually rewriting a very involved business plan
35问:你认为一个助理编辑的广泛职责是什么?
答:我肯定不同的公司有不同的责任要求,但基本的是,一个助理编辑要会打字、文件归档和一般的行政工作。也许还要阅读书籍和写书评,写退稿信,与作者进行一些简单的书信交流,还有协助编辑处理需要完成的工作。面试官可能会以这种或者那种形式问你这个问题。这个问题与“在你以前的那份工作中,你的愿望与现实有什么相异之处?”那个问题很相似,但更巧妙一点。虽然从根本上说,这两个问题都是在确定同一样东西,但是这种提问形式更巧妙一点。许多应聘者对他们的公司抱有幻想,而且对于从事平凡的抄写员的工作感到意外与不快。雇主想确信你对该工作抱有现实的态度,还有你会愉快地在那个职位上工作好几年。
Q: What would you say are the broad responsibilities of an editorial assistant?
A: Though I’m sure it varies from company to company, I think it would be safe to say that being an editorial assistant involves a lot of typing, filing, and general administrative work. I would probably be expected to read and evaluate book proposals, write manuscript rejection letters, have some limited correspondence with authors, and generally assist the editor in whatever needed to be done.
36问:你熟知什么电脑系统和软件?
答:我用过装有办公软件的个人电脑,软件包括WORD、WORDPERFECT、LOTUS 123和EXCEL。同样我也有使用MACINTOSH系统的经验。通过对电脑网络的研究,我已对局域网熟悉起来。我们使用某公司的电脑系统和软件,它们就培训我们如何排解一些基本的故障问题。在今天的商业环境里,电脑操作能力是必需的。WORD文字处理程序和EXCEL电子制表经验是必要的,熟悉数据库的操作或制图程序也一样有用。大多数行业使用PC机,但很多创新型领域,如出版业和广告业就使用MACINTOSH。假如你正在面试这个领域里的一家公司,你会发现熟悉MACS的好处。
Q: What computer systems and software do you know?
A: I have used PCs with general office software such as Microsoft Word for Windows, WordPerfect, Lotus123, and Excel. I have some experience with Macintosh systems as well. And through my search for a computer network, Ive gained some familiarity with local networks; the computer company we used trained me on basic troubleshooting issues.
37问:举出一个例子说明你是如何不顾困难把一个项目坚持到底的。
答:实际上我已逐渐退出某个账目,但作为一个顾问仍保持着对其跟踪服务,因为那个顾客威胁说要是他不跟我交易,他就撤销账户。3个多月来,我一边做补偿调整工作,一边逐渐减少出面次数,这样就使那顾客觉得愉快多了。示范你是如何收集资料和预见并解决困难的。你的回答应集中在如何解决困难和执行方案上,而不是集中在困难的本身。
Q: Give an example of how you saw a project through, despite obstacles.
A: I actually rotated off an account but kept my hand in it as an adviser, because the client had threatened to pull the account if he wasn’t dealing with me. Over three months I was able to make the client more comfortable with my replacement while I slowly decreased my presence.
38问:告诉我你做决策的一个例子。
答:我曾努力把我们的生产系统转变为专用路线。大的问题就是说服厂里的工人,因为他们要学会用不同的方法来做这工作,但这个策略是可行的。我向他们保证在几个月内这份工作就会变得很容易了,那时我们每个职员每周能节省4个工作时,我还说服了管理部门用一半储蓄去提高利润分红,这样做也赢得了员工们对我的支持。描述你坚持达到目标的一个事例。个人目标(例如:一个可以反应你发展一项新技能的兴趣的个人目标)在这里会更适合。说明你怎样收集资料、预见困难和对付压力的。
Q:Share an example of your determination.
A:I led an effort to change our production system over to dedicated lines. The biggest problem was convincing the factory workers that this strategy made sense, even though theyd have to learn to do their jobs differently.
I assured them that within a few months their jobs would be easier, and wed save about four manhours per employee per week. I convinced management to increase the profit sharing account using half of those savings, which also helped get the employees on my side.
39问:让我听一下你勤奋或有恒心的实例。
答:上次在我们系统安装的过程中,顾客改变了要求。在新的花费由顾客负责的条件下,
我的同事同意了顾客的要求,决定按时完成工作。虽然知道这份工作要3个月时间才能完成,但我们每周花70~80个小时,后我们完成了。描述你自己的职业个性,包括有毅力、勤奋刻苦和有责任感。说明你如何收集资料、运用时间管理技巧或有意识。举出具体例子。
Q: Share an example of your diligence or perseverance.
A: About halfway through our last system installation, the client changed her requirements. Our partner agreed that, at the new costs the client would incur, we could still meet the original completion date. It took about seventy to eighty hours a week for us to get the job done, but we did it, knowing that it would be over within three months.
40问:描述你解决棘手的问题或是谁都不愿意接受的任务的情况。
答:我必须决定在我的部门里要取消哪项开支才可以使花费降低大概5%。我尽可能地保持客观。后结果是通过减少每个科组的旅游开支,让他们负担所要减少的经费的25%,这是我们销售分部的一大笔经费。在可能的时候减少出差,并通过买打折机票而实现大部分的节约。描述你曾愿意甚至是自愿去解决的一个曾被尝试但未能解决的问题。或者描述你完成的即使在短期内不甚受欢迎,可对公司的长远利益有重要作用的事情。例如,你的回答或许应包括对待一个难对付的员工或改进工序计划。
Q: Describe a time when you tackled a tough or unpopular assignment.
A: I had to determine which budgets would be cut within my division to yield an overall 5 percent cost reduction. I tried to remain objective and keep the personalities of department heads out of the decision. Ultimately, I ended up getting each department head to commit to a 25 percent reduction through frugal travel expense planning, which was an enormous part of our sales divisions costs. We accomplished most of the savings by combining trips and by securing two week advance airline reservations whenever possible.